Thank you for shopping at Hair Plus Products !

We offer refunds and/or exchanges within the first 30 days after your purchase; if 30 days have passed since your purchase, you will not be offered any refund or exchange.

Eligibility for refunds and exchanges

• Your item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• To complete your return, we need a receipt or proof of purchase.

• Only regular-priced items can be refunded; sale items cannot be refunded.

• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at (Add relevant email address) and send your item to: (Relevant address).

Estate

exempt

The following are exempt from refunds:

• Gift cards

Once we receive and inspect your return, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a specified number of days.

Refunds

late or missing

• If you haven't received your refund yet, first check your bank account again. Then contact your credit card company, as it may take some time for your refund to be officially processed.

• If you have done all of this and still haven't received your refund, please contact us at (email and/or phone number).

Transport

maritime

• Please do not send the product back to the manufacturer. It should be sent to the following address: 5106 Avalon Dr. Shelton, CT 06484

• You will be responsible for paying your own shipping costs to return your item.

• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

• Depending on where you live, the time it may take for the exchange product to arrive may vary.

• Please note that we cannot guarantee that we will receive your returned item.